Mix and Match
Shipping policy
Thank you for shopping with us! Below are the details of our shipping process to ensure a smooth and transparent experience.
📦 Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed, it will be handed over to our delivery partners.
🇵🇰 Delivery Time (Pakistan)
- Major Cities: 3–5 business days
- Other Cities & Remote Areas: 5–8 business days
Please note that delivery times may vary due to weather conditions, public holidays, or unforeseen logistical delays.
💸 Shipping Charges
- Standard Shipping Fee: PKR ___ (fill in your rate)
- Free Shipping: Available on orders above PKR ___ (optional)
Shipping charges (if any) will be clearly displayed at checkout.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email. You can use this to track your shipment in real time.
🚫 Order Delays
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Courier issues
- Weather or political disruptions
We appreciate your patience in such situations.
❌ Failed Deliveries
If a delivery attempt fails due to:
- Incorrect address
- Customer unavailable
- Phone not reachable
The order may be returned to us. In such cases, re-shipping charges may apply.
